Customer Testimonials

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Google May 25, 2024

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Google May 25, 2024

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Google May 23, 2024

Exceptional service!!! John really helped out with the rental car. Car looks great.

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Google May 23, 2024

Brought in my son's 2010 Acura TL with fairly significant front and rear end damage. Repairs took a bit longer than expected due to insurance issues, but it was worth the wait. Alex and her coworkers did an excellent job! Looks better than ever. Highly recommend!😁

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Google May 21, 2024

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Google May 20, 2024

Very professional. Excellent customer service.

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Google May 20, 2024

Great customer service. They make it easy to be in and out in a short amount of time.

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Google May 18, 2024

Ashley Frazee was awesome and did a great job helping a friend get a car. Lee did a great with the paperwork and making it an easy process. Highly recommend both of them if you are in the market for a car.

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Google May 17, 2024

Answered all my questions and were very informative/cautious. 👍

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Google May 16, 2024

Good service. Courteous people.

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Google May 16, 2024

Communication was fantastic, explained the problem and fixed it.

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Google May 15, 2024

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Google May 15, 2024

My oil change and tire rotation was done in a very timely fashion. Thank you!!

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Google May 13, 2024

I purchased a $50k truck and negotiated a tonneau cover to be installed, half paid by me and half by GY. Unfortunately, after 4 trips to have in installed and reinstalled the final appointment they had the vehicle for 9 days. The cover still leaks, badly. I had a third party verify that it was a bad install vs defective product. It's been two weeks since the fourth failure. I spoke with Trent and he stated they would make it right, with "a check is in the mail." Yeah right. I follow up today a week later, to find ...

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Google May 13, 2024

Timing chain slipped and I needed a new motor. Jack in the service department took great care of me. From dealing with the extended warranty company to keeping me updated, everything went smoothly. Thanks to Joe who hooked me up with a nice loaner car for the two weeks the repairs took. Also, I didn't catch the techs name but he did the hard stuff. As a former mechanic, I appreciate all your hard work.

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Google May 12, 2024

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Google May 12, 2024

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Google May 11, 2024

Gregg and Ed will always take care of your automotive needs! My family has had multiple car emergencies and I have never hesitated to call Gregg Young because they come through each and everytime! Grateful for their caring customer service and honesty!

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Google May 8, 2024

Great place to buy a vehicle!! Zane did an awesome job in areas of the sale. Highly recommend this dealership if you are looking for your next car or truck. Shoutout to the corvette cafe!! Awesome food at a reasonable price!!

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Google May 7, 2024

Great job. Thanks

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Google May 7, 2024

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Google May 7, 2024

It's always very courteous And goes to great detail to make sure everything is just right.

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Google May 7, 2024

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Google May 6, 2024

Excellent service. Everyone there is incredibly informed and willing to help and answer any questions you may have as well.

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Google May 6, 2024

Great service!!

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Google May 5, 2024

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Google May 5, 2024

Great experience-thank you!

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Google May 5, 2024

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Google May 4, 2024

Took my Equinox to have a wiper recall done. The service was fast and friendly!! Also enjoyed a wonderful lunch at the Corvette Cafe.

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Google May 4, 2024

Very helpful!

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Google May 4, 2024

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Google May 3, 2024

Very professional and on time

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Google May 3, 2024

Everything went accordingly. Customer service was fantastic.

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Google May 3, 2024

My man Big Dal is the best salesman out there. My guy did not give up on getting me the best deal ever. Real MVP out there. Everyone go buy a car from big Dal to keep his dream of being a pro fisherman alive

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Google May 2, 2024

Came in for a new TCM programming. Visited the Corvette Cafe while I waited and had the best omelet I've ever experienced. Once the programming was done, they even topped off the trans fluid as the level was low after the engine cycled the fluid through the cooler. Outstanding team!

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Google May 2, 2024

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Google Apr 27, 2024

We worked with Deiby! This was our second time working with him and he did an absolutely fantastic job! He listened to what we wanted and where we wanted to be and had us in and out and on with our day. Thanks for everything Deiby!

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Google Apr 25, 2024

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Google Apr 24, 2024

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Google Apr 24, 2024

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Google Apr 24, 2024

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Google Apr 22, 2024

Great experience. Easy to work with. I will be back job the future.

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Google Apr 21, 2024

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Google Apr 19, 2024

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Google Apr 18, 2024

Staff was very courteous, was in and out quick.

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Google Apr 17, 2024

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Google Apr 16, 2024

I am so happy with my purchase! Ashley and Sam K were fantastic!

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Google Apr 15, 2024

I had one of the best experiences ever at Gregg Young Chevrolet. My original sales rep was Mike, but he was unable to be there due to a funeral which is perfectly understood. In his stead was Dallas. When I arrived to the lot I was immediately greeted. I was also brought a beverage and before I could sit in the waiting area, my vehicle was parked out and ready for me to test drive. Dallas made sure everything was lined up perfectly for me. He answered all of my questions before I could even ask. After my test drive ...

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Google Apr 15, 2024

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Google Apr 13, 2024

firstly, they have this new camera right when you drive in the garage that takes pictures of your entire car - undercarriage, tires, and exterior. it tells you exactly what your tread is and if they see any damages to the vehicle or leaks from underneath. i thought that was beyond cool. they got my car in right away, i got an update within 3 hours. and it was done by end of the day. i had a previous bad experience with another chevy dealer and this was 10000% better. they kept me updated and i loved that they not only call, ...

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Google Apr 12, 2024

Brandon was very good and kept me informed about my car while it was in the shop. I appreciate the care you gave my Corvette while it was having a new battery put in.

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Google Apr 12, 2024

Great assistance from service advisor Doug Banks, everyone I came into contact with in Gregg Young's service department was polite and courteous.

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Google Apr 12, 2024

My oil change was done quickly. Good breakfast burritos also

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Google Apr 12, 2024

First time buying a vehicle from a dealership. I cannot express how enjoyable and seamless the car buying experience was! Chris was the phenomenal salesman that took care of me from start to finish. He's a relatable and professional individual that was integral to ensuring I was informed on my 2022 chevy malibu. The whole time I was there, I had no doubt in my mind they were going to be upfront, honest, and answer every question I had. Autumn in the finance department was equally wonderful to work with! The corvette cafe in store has exceptionally good food as ...

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Google Apr 12, 2024

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Google Apr 11, 2024

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Google Apr 11, 2024

Dealership was very responsive when ordering my parts. Called me as soon as part arrived. Interaction was smooth as silk. Great team and dealership to work with. I've tried going through another dealership that was closer and was disappointed, but this dealership as always made things happen and took care of the issue. There is no other dealership for me. Huge thanks to Sandy, I hope I got her name right. She made things happen. Thanks

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Google Apr 10, 2024

I've had bad experiences with Woodhouse since it bought out Huber. A friend recommended Gregg Young and I had a great experience with you--your technicians were friendly and informative, and the cafe was a great place to wait and get some work done, too. I appreciate the care you provide to the customer. I never felt like just one more appointment you had to check off on your day. Thank you!

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Google Apr 9, 2024

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Google Apr 7, 2024

I would definitely recommend going to Greg Young Chevrolet and Make sure you go to Zane Kern. He and the team at Young helped me, and were as kind as care bears lol. Great folks! And make sure to try Corvette Cafe while there food is delicious!

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Google Apr 5, 2024

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Google Apr 4, 2024

It was outstanding. It's my second purchase from Gregg Young Chevrolet and it's been great purchasing from them and our salesman Austin was awesome to work with.

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Google Apr 3, 2024

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Google Apr 3, 2024

Jeff and the guys out at the new Columbus GMC dealership were awesome and made my experience buying a new truck seamless and efficient. You have a great team running the show out there!

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Google Apr 3, 2024

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Google Apr 2, 2024

Roger Ray is elite at his job.

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Google Apr 1, 2024

My advisor, John, was great!

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Google Mar 30, 2024

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Google Mar 29, 2024

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Google Mar 28, 2024

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Google Mar 28, 2024

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Google Mar 28, 2024

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Google Mar 28, 2024

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Google Mar 28, 2024

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Google Mar 26, 2024

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Google Mar 23, 2024

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Google Mar 23, 2024

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Google Mar 20, 2024

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Google Mar 19, 2024

Ashley Frazee was very helpful with this purchase. She made buying this car very pleasant. The finance person was also very friendly and helpful. I love my new car!

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Google Mar 19, 2024

Greg Young was professional, courteous, and quickly resolved my issue!

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Google Mar 19, 2024

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Google Mar 19, 2024

I must say I was very disappointed at Gregg Young of Ottumwa when the finance person slipped in an extended warranty that I had already said NO to while working with my sales person, Dustin. Boundaries! On the other hand, when I expressed my outrage to the GM, he LISTENED very professionally to my concerns, acknowledged my experience and took corrective action. Thank you. I love my new Corolla Cross XLE.

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Google Mar 17, 2024

Everyone was so helpful, informative and professional

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Google Mar 15, 2024

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Google Mar 15, 2024

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Google Mar 14, 2024

Getting there someone came asked for my info and said what was going to happen and approximately what time they would be done! The associate took us to the lodge area, it was clean and neat we could access laptops and tv if we wanted! But it didn’t take long he explained everything and I paid! He was nice guy, walked me out and everything I really appreciate the little details! Looking forward to my next visit, they even had a food stand! It must be good people were coming there left and right, the associates behind the counter ...

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Google Mar 14, 2024

Very nice, understanding of my frustration and got work done in a timely manner. Unfortunately the problem they said it was, was not it due to it breaking down the next day after getting it back, I paid 300$ for my deductible and still cant get answers. I don’t necessarily blame them for not fixing the issue due to since have buying the car from a different dealer it has been nothing but issues. Overall my experience with THEM and there customer service, it was amazing.

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Google Mar 12, 2024

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Google Mar 10, 2024

Excellent straight forward experience

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Google Mar 10, 2024

Friendly and efficient staff! We’ve had all kinds of service done ranging from oil changes to post auto accident and the Service and Autobody team have always gone above and beyond!

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Google Mar 10, 2024

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Google Mar 8, 2024

Great all the way around!

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Google Mar 7, 2024

Gregg Young and all the staff there are extremely helpful, friendly and always professional. I appreciate all they do and would highly recommend them for service and for purchasing new or used automobiles. We have given them our business for decades and will continue to do so. Thank you Gregg Young!!

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Google Mar 6, 2024

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Google Mar 6, 2024

Service dept is awsome. Professional and experienced. Jack did a great job as always.

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Google Mar 5, 2024

Quick easy and professional

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DealerRater Sep 15, 2023

Awsome experience today in service dept. jack freese was awsome. Got a loaner at last minute. Work done was great. Would recommend to anyone.

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DealerRater Oct 9, 2022

I wish I could be 100% confident of who I worked with, I am just bad with names, but I am pretty sure it was Steve. I can’t seem to make up my mind on a car, so I check their website regularly for one that might catch my eye. I have driven a Blazer, a Wrangler, and a Trailblazer on 3 separate occasions. Not once did my salesman act irritated to be working with me while I sorted out my wants. Even when I had to run in on my lunch and he was waiting for an appointment he still ...

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DealerRater Feb 6, 2022

Dealership experience was great. We even was able to eat brunch at the corvette Cafe.

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DealerRater Dec 21, 2020

Bob Troutner was very knowledgeable, kind and professional. We can’t wait to come back and purchase another vehicle from him! Chris in the service department was also very good, give her 5 stars! Joe Bradley

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